Shopping Trust Guard

We want you to be satisfied with Shopping Trust Guard. This policy explains how cancellations and refunds work for Pro subscriptions.

Cancellation

You can cancel your Pro subscription at any time from your account dashboard or by contacting us. Cancellation takes effect at the end of your current billing period — you retain access to Pro features until then.

To cancel: sign in to your account at stg.qevriso.space, go to Account, and click "Cancel Subscription".

Refund Eligibility

Monthly subscriptions: Refunds are available within 7 days of the most recent payment, provided you have not used more than 20 product checks in the current billing period.
Quarterly subscriptions: Refunds are available within 14 days of the most recent payment, provided you have not used more than 50 product checks in the current billing period.
Free plan: No refund applicable (no payment made).

How to Request a Refund

To request a refund, contact us at stg@qevriso.space with:

Your account email address
The date of the payment you want refunded
The reason for your refund request

Refunds are processed within 5-10 business days to the original payment method.

Non-Refundable Cases

Subscriptions cancelled after the refund eligibility period
Subscriptions where usage significantly exceeds Free plan limits
Payments older than 30 days (monthly) or 60 days (quarterly)

Downgrade to Free

After cancellation or refund, your account automatically reverts to the Free plan at the end of the current billing period (or immediately upon refund approval).

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